Frequent Asked Questions (FAQ)
What services do you provide?
Our company provides an essay writing service that is based specifically upon customers’ requests. We warrant that:
– Your paper will be 100% authentic,
– All of your instructions will be followed,
– The paper will meet the deadline,
– Any re-writes of your paper will be made free of charge.
What if I would like to make changes to the received piece of work?
According to our policy every customer is entitled to an unlimited amount of revision. Just set a revision with a correspondent comment to the writer, and your writer will finish it within a 24 hour span.
I need specific sources to be used in the paper
We will happily use any sources that you need. In the instruction field you can either provide us with the source name to be used in your assignment or you also upload the source as an attachment to the ordered paper.
My teacher is very sensitive to the issue of plagiarism. What is your policy as far as plagiarism is concerned?
As a company that really values its customers’ impression we follow a zero-tolerance policy concerning plagiarism. Moreover, as proof we are holders of the special anti-plagiarism system that is used by most universities in the US. Every single written order is checked prior to being sent to the customer. We provide custom writing and reports, to be used for research and study assistance purposes only, similar in concept to Cliffs Notes, Spark Notes or York Notes. Under NO CIRCUMSTANCES is our work to be plagiarized by submitting it as your own work.
Will it be possible for me to follow up my order?
Our company offers a unique service of a private account. After you place an order (link) you will be registered on our website and are granted with a personal order number. You will be receiving emails with the order number as the subject and you can always contact us with reference to that order number, so do not lose it.
Is it possible to contact the writer?
Absolutely, you can always contact your writer when your login into your order. If the writer encounters any problem, he will contact you the in same way.
Will I ever face a case of the ordered paper being available to the public?
Our company grants that the paper that has been ordered from us will never be available to the public. All completed assignments are stored under a specifically developed security system.
I do not want anybody to know that I used your service.
It is our guarantee to keep all your information private. We only use emails to communicate to you and nobody even the writer is supposed to know your personal details. We email you completed paper to your personal email and only you will be able to download a completed paper.
What are the payment options?
We gladly accept major credit or debit cards (Visa, MasterCard and American Express). Dal Pay Retail is an authorized retailer of Melda Research Solutions. The sums that you will be charged will be displayed right before you actually make the payment. Your card issuing bank may charge you an international service fee. This is charged by your bank.
If you have any trouble, please contact our customer support.
Charges will appear on your card statement as dal pay.is +18778657746.
What do you mean by saying Customer Care?
Our customer care is a professional crew that is ready to assist you with any trouble or questions experienced. We have an online chat, Skype, Telephone number and regular email to meet the needs of the pickiest of customers. All of these services work 24 hours a day, 7 days a week.
What if I am not satisfied in the end and want a refund?
Our company is famous for its high quality papers, and excellent customer feedback. We guarantee that in the case of dissatisfaction the writer will revise the paper until you are completely satisfied. You also have the right to ask us to reassign the order to another writer if you are still not satisfied. We have specialized in all areas of academics. No refunds are possible unless plagiarism has been observed and proved or if the work sold has significant grammar or spelling errors. Please refer to our detailed terms and conditions.
How will I know the number of pages to order?
All our pages have 275 words per page. So for this case, you can divide the number of words you want with 275 words to know how many pages to order.
How will I know how much to pay before ordering?
You can budget how much you want to spend on your paper by visiting our price list on our services page. Just go to our prices list and you will be able to budget your paper taking into consideration the urgency of the paper.
If your question is not yet answered, please chat with our customer care representative or send an email to email@example.com or call +1 (347) 853-7417